1. Situation where the dubbing agent can be replaced for free (responsibility of the dubbing party)
1. After the original dubbing finished product has been reworked many times, there are still quality problems such as poor sound quality, unclear enunciation and wrong pronunciation;
2. The voice, emotion and style confirmed by the original dubbing player are seriously inconsistent and cannot meet the needs;
3. The original voice actor delayed delivery without reason, or had a bad communication attitude and could not continue to cooperate.
1. Submit evidence of quality problems of the original product to the merchant/platform (such as audio marked with noise locations, comparison clips with inconsistent styles);
2. Clearly put forward replacement requirements and re-designate sound lines and style standards;
3. The merchant needs to arrange a new dubbing artist to audition within the agreed time, and re-record and deliver it after passing the audition.
2. Circumstances where additional fees are required (customer reasons)
1. After passing the audition, I suddenly wanted to change the voice style (for example, I originally ordered a lively female voice, but wanted to change it to a calm male voice halfway);
2. There is no objection to the performance of the original voice actor, and simply wants to replace it with a more senior and higher-priced voice actor;
3. Due to changes in your own needs (such as adjusting the use of copywriting), you need to adapt to a new style of dubbing staff.
1. Replacement of dubbing staff of the same level: payment is requiredBasic fee for re-recording(The original order fee is non-refundable, and the new dubbing artist will be charged at the original unit price);
2. Replace higher-level dubbing actors: need to be replenishedThe price difference between the two voice actors + Re-recording fees;
3. If partial recording of the original product has been completed, the workload costs incurred will usually not be refunded.
3. Advance agreement to avoid disputes
1. Before cooperation, it is best to write clearly in the order notes or communication records:"Due to quality issues, you can replace the same level voice actor once for free.", clarify the upper limit of the number of replacements;
2. When a replacement request is raised halfway, promptly confirm the audition time, delivery node and cost details of the new dubbing staff with the merchant to avoid wrangling afterwards.
